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What is FTP and how do I use it? « Back to contributor support page FTP stands for File Transfer Protocol, and is a method of transferring data between computers over the internet. It is the quickest and easiest way to upload photos or illustrations to Crestock. There are two different ways to transfer images to the Crestock server via FTP: 1. Using a third-party FTP application There are numerous FTP software applications available, these include FileZilla, SmartFTP or CuteFTP for PCs and Cyberduck, Transmit or Fetch for Macs. Some of these are free, others require you to purchase a licence. - Follow the standard log-on procedure for your FTP software; the server address should be set to ftp.crestock.com.
- Use your usual Crestock username and password to log in. Please note that the password is case sensitive when you use FTP (it is not case sensitive when you use it on our website.)
- Put all your files in the main directory - do not put folders containing images in your upload folder.
- When the transfer has completed, return to the 'upload' page of your member's menu. Your uploaded images will show up as 'XX new files ready to process' - press the 'process new files' button to get the files sorted into the 'Describe' and 'Review & Submit' sections.
- You don't have to finish submitting all your images at the same time; you can upload them to your upload folder and come back later to submit them.
2. Setting up Crestock as a new network place in Windows XP or Vista If you use a Windows PC, you can go to 'My network places' (Network and Sharing Center in Windows Vista), click 'add a network place' (Set up a connection in Windows Vista) and follow the instructions to configure a connection to the Crestock FTP server. - In the 'Internet or network address' field you put our ftp address: ftp.crestock.com.
- Log on with your usual Crestock username and password. Your folder will open as a new Windows Explorer window.
- Drag & drop your files into this window. After completion, continue the process as described in option 1. above.
Vector llustration FTP uploads: If you want to upload vector illustrations via FTP, your illustration needs to be in EPS, AI or ZIP format. The illustrations must be compressed individually, do not compress several illustrations into one zip file. You also need to supply a preview image in JPEG format for each of your illustrations. The JPEG must have exactly the same filename as the vector file (apart from the .jpg file extension) and not be compressed. This is necessary for our upload system to combine the previews with the correct vector files. You can find more information about uploading vector illustrations here. « Back to contributor support page |
