| | An improvement would be for you to monitor the help@crestock.com mailbox and to respond promptly to customers having problems. I am having problems going to checkout and downloading the images I have bought. I have tried it on multiple computers on different network. It appears you download/checkout is not working. What is worse, I rely on you to finish a project I have with a deadline --and I have a credit balance on my account and yet I cannot get a responce on my emails. I am writing a review that will be published. If you are a US company, you would be out of business. |
| | Hi Watson, While it's very unfortunate that you're experiencing problems, we've just been through a major site revamp last friday - and with that, some bugs did appear. We have been aware of a problem with the checkout, but to my knowledge, that problem was solved yesterday with the help from our community and customer feedback. Are you still having these problems? If so, it would be very helpful if you could explain what happens and provide error messages if you're getting any so I can take this directly with our programmers. You can read more about the update here. As you can see from the post, we're continuously working to weed out any bugs that arise, and we'll definitely do the same with yours.
Cheers,
Sverre Bech-Sjøthun
Internet Marketing Director
www.crestock.com
[Last Modified:
7/7/2009 5:41:56 PM]
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| | Hi! You wanted error messages. Well here is one for you that I keep getting when I am searching for images: Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
Source Error:
The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:
1. Add a "Debug=true" directive at the top of the file that generated the error. Example:
<%@ Page Language="C#" Debug="true" %>
or:
2) Add the following section to the configuration file of your application:
<configuration>
<system.web>
<compilation debug="true"/>
</system.web>
</configuration>
Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.
Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario. |
Stack Trace:
System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) +925466
System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) +800118
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) +186
System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +1932
System.Data.SqlClient.SqlDataReader.ConsumeMetaData() +31
System.Data.SqlClient.SqlDataReader.get_MetaData() +62
System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) +297
System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) +1005
System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) +132
System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) +32
System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) +122
System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior) +12
System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior) +7
System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) +141
System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) +137
System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, String srcTable) +83
ImagesDB.GetPopular(DateTime begin, DateTime end) +357
standard.BindImages() +813
standard.Page_Load(Object sender, EventArgs e) +489
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +33
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +47
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436
|
Server Error in '/' Application.
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433 I don't know what has happened to your site, but some days I can't get in at all and other days it is just damn slow or I can only use some functions. Please try to fix the bugs, because your website has been great uptil now! |
