Frequently Asked Questions

If you have any problems or questions that are not answered here, please contact our helpdesk at [email protected]

Some Frequently Asked Questions:

Do I have to register to use
You don't have to register to search and view images or to read our blog or support pages. But, only registered members can submit or buy images, save images in collections or get our weekly free stock photo.
Is there a charge for registering as an artist or customer at Crestock?
How can I pay for images?
We accept payment with most common credit cards as well as via PayPal.
What can I use Crestock images for?
We offer a flexible, royalty free licence for all our images. Find out more about how you can use our images here.
Does Crestock have an affiliate program?
Yes, we do. Our affiliate program allows you to earn a substantial commission by recruiting new customers and artists. Find out more about our affiliate program.
I have forgotten my username and/or password, what should I do?
Click the 'Forgotten password' link on the login page to get a reminder sent to your email.
Can I change my password?
Yes, just log-in and go to 'Change account details' under 'My Account' to change your password.
How do I change my address, telephone number or other registered details?
Log-in and choose 'Change account details' under 'My Account'.
How can I change my public profile?
Use the 'Public Profile' menu under 'My Account' to change your profile image or other public profile settings.